About Change Step

What is Change Step?

Change Step offers effective support for veterans in Wales — including dedicated services for those in crisis, older veterans, and people with mental health and substance misuse needs.

Our team of veteran peer mentors use their own experiences to help veterans confront challenges in their lives, and to navigate and engage with support services throughout Wales.


Who is Change Step for?

We help anyone who has been a member of the UK Armed Forces, full-time or reserve.


What does Change Step do?

We provide:

  • crisis peer mentoring for veterans who need urgent access to help in relation to mental health, substance misuse, and other issues
  • dedicated mentoring for ex-forces personnel accessing treatment through Veterans NHS Wales the first nationwide, joined-up mental health support of its type
  • effective liaison between prisons, local authorities and statutory services to support veterans who are being transferred to a Welsh prison, or who are returning to live in Wales, as part of the SToMP project
  • practical and direct support for older veterans, helping to tackle isolation in our communities

Help us help veterans

Since we launched in 2014, we’ve helped more than 1,200 veterans and their families.


Want to support our work?

Help our vital work by donating to Change Step. Text STEP46 and your donation to 70070 – for example, to donate £10, text STEP46 £10.

Every penny raised helps sustain our service.

Want to volunteer with us?  Please get in touch, and we’ll match your skills to one of our rewarding volunteering opportunities.

Want to fundraise for us?  Please get in touch and we’ll do all we can to support your efforts.

Download a copy of our leaflet here.